Systems Administrator - Mainframe Support
Job Description
Job Description
At PNC Financial Services, we are committed to providing our clients with the highest level of technological support to ensure their business operations run smoothly. As a Systems Administrator for Mainframe Support, you will play a crucial role in maintaining and optimizing our mainframe environment, ensuring its reliability and efficiency. We are looking for a highly skilled and experienced individual who possesses a strong understanding of mainframe systems and is dedicated to providing exceptional support to our clients. If you are a proactive problem-solver with a passion for technology and a desire to contribute to the success of a leading financial institution, we encourage you to apply for this exciting opportunity.
Your Responsibilities
- Manage and monitor the mainframe environment to ensure smooth and efficient operations for our clients.
- Troubleshoot and resolve any issues or incidents related to the mainframe systems.
- Perform routine maintenance and updates to optimize the performance of the mainframe environment.
- Collaborate with other technology teams to implement new mainframe solutions and enhancements.
- Keep up-to-date with industry trends and best practices in mainframe technology.
- Create and maintain detailed technical documentation for the mainframe environment.
- Provide timely and effective communication to clients regarding any mainframe-related updates or changes.
- Monitor system security and ensure compliance with company policies and procedures.
- Conduct regular backups and disaster recovery tests to ensure data integrity and system availability.
- Train and mentor other team members on mainframe systems and procedures.
- Proactively identify and address potential issues or areas for improvement within the mainframe environment.
- Provide after-hours support and participate in an on-call rotation as needed.
- Collaborate with vendors and third-party providers to troubleshoot issues and implement solutions.
- Continuously evaluate and make recommendations for improvements to the mainframe environment.
- Adhere to strict confidentiality and data protection guidelines.
Equal Opportunity Employer
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.