Designer

Position Overview

Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. They are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customer’s personal style, lifestyle, and budget.

Key Responsibilities

• Greet store customers in a helpful manner and support store design walk-in needs.
• Schedule design appointments for existing and potential customers while developing clientele through networking, referrals, and in-store leads.
• Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple customer projects through all phases with high accuracy, timeliness, and follow-up, ensuring consistent communication via company tools and emails.
• Collaborate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Enthusiastically support company initiatives and model best practices with store employees.
• Engage in current and emerging design trends in your market.
• Utilize design applications such as Salesforce, proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Required Qualifications

• Minimum of one (1) year of interior design experience or prior retail/sales experience.
• Degree in Design is a plus.
• Knowledge of hard surface flooring is a plus.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.

Benefits & Perks

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)