Customer Service / Administrative

Overview

Seeking a Customer Service / Administrative associate to join our team on a six to eight week assignment. This role offers an exciting opportunity to engage directly with clients, support administrative operations, and contribute to the overall efficiency of our organization. The ideal candidate will possess strong communication skills, technical proficiency, and a proactive approach to problem-solving.

Duties

• Provide exceptional customer service by addressing inquiries via phone, email, and in person with professionalism and courtesy.
• Manage client communications effectively, ensuring clarity and satisfaction throughout every interaction.
• Perform data entry tasks accurately within various software systems, maintaining organized records of customer interactions.
• Assist with administrative duties such as scheduling appointments and processing transactions.
• Utilize Microsoft Office tools to prepare reports, correspondence, and documentation that support operational needs.
• Demonstrate strong phone etiquette and communication skills to foster positive relationships with clients and team members.

Qualifications

• Proven experience in customer support roles, call centers, or administrative positions with a focus on client services.
• Proficiency in Microsoft Office applications such as Word, Excel, and Outlook is essential.
• Excellent written and verbal communication skills in English.
• Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
• Technical proficiency in data entry systems and basic computer skills required for daily operations.