Software Account Executive - Cincinnati, Ohio

Position Overview

Location: Cincinnati, Ohio

This is an exciting time for Thryv, a leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMBs) with over 125 years of legacy and multiple accolades – including recognition as one of Selling Power Magazine’s Top 60 Companies to Sell For and Newsweek’s Most Loved Global Workplaces. At Thryv, we empower small businesses with technology, software, and local business automation tools to help them compete and win.

In this role, you will drive increased penetration with our existing client base, boost client engagement with our software, and secure new SaaS clients through proactive sales and relationship building. Working primarily outside the home office, you will execute defined operational processes, participate in training and calibrations, and collaborate with marketing and technology teams to execute sales strategies that advance our company’s vision and culture.

Key Responsibilities

• increasing Thryv’s penetration to the existing client base
• increasing client engagement with existing software clients
• growing the SaaS client base through new sales
• nurture and grow relationships with clients
• identifying and pursuing new client opportunities to meet a predetermined sales quota
• contacting assigned clients and presenting opportunities for additional sales and/or extended usage based on client needs
• identifying and securing new SaaS clients by leveraging self-generated prospecting (i.e., networks, referrals, etc.) and company-initiated prospecting programs
• executing all defined operational processes and requirements with excellence, including client engagement cadences, ongoing product and demo certifications, order entry requirements, and centralized intake forms
• participating in sales meetings, call calibrations, and training as needed
• educating and guiding prospects through the buyer’s journey to demonstrate how Thryv can grow their business
• partnering with marketing and technology departments to execute sales strategy as enhancements to existing solutions are introduced or new products are released
• bringing your strategies and ideas to advance Thryv’s values, unique culture, and vision for the future

Required Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
• excellent time management and organizational skills with the ability to manage multiple priorities with competing schedules or conflicting demands
• the ability to work independently in a remote-first environment while effectively conducting sales presentations and following established company processes
• strong technical skills with proficiency in MS Office and the ability to quickly learn new programs and systems
• an Associate degree (or international equivalent) or equivalent experience
• hi-speed internet, an acceptable office setting, and proper business attire
• a driven and hungry approach to strategizing and offering our unique software solutions to local business owners
• the ability to manage expectations as an engagement guru
• a commitment to doing what it takes to be successful in sales
• a positive outlook and a strong sense of accountability for personal successes and failures
• a goal-oriented mindset, consistently known for surpassing sales goals
• the persuasive ability to explain software solutions in simple terms
• a track record of exceeding sales quotas and expectations
• the skill to build and nurture a pipeline of prospects and close deals
• the creativity to develop great solutions that help customers win

Preferred Qualifications

• experience in a SaaS role or company is preferred, but not required
• experience in Enterprise-level sales is a plus (not a requirement)