Account Executive - Digital Banking

Position Overview

Calling all innovators – find your future at Fiserv. As a Digital Banking Account Executive, you will be at the forefront of managing digital channels and electronic payments relationships with clients across North America. You will serve as an advocate for financial institutions utilizing Fiserv’s best-of-breed solutions, contributing to lasting client relationships, revenue growth, and company success.

Key Responsibilities

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
• Educate clients on Fiserv happenings and our impact on their organization.
• Create an easy environment for clients to interact and communicate with you and Fiserv.
• Advocate and lead collaboration with other Fiserv business units to drive revenue growth, client value, and satisfaction.
• Facilitate client operational escalations to resolution while monitoring escalated support tickets and major Professional Services projects.
• Coordinate team education on Digital Channels and Electronic Payments products as needed.
• Develop and manage Client Action Plans for key clients while cultivating and maintaining client references.
• Support client visits and conferences, ensuring billing accuracy.
• 50 percent travel is required.

Required Qualifications

• 2+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives.
• 2+ years of experience in electronic banking, mobile banking, and/or payments.
• Bachelor’s degree in business or other applicable discipline, and/or equivalent military experience.
• Strong professional communication skills, including verbal, written, and presentation abilities.
• Proven ability to interact and influence at executive levels.
• Exceptional time management skills with the ability to manage multiple projects concurrently.
• Strong working knowledge of Excel and PowerPoint, with the ability to create compelling presentations.

Preferred Qualifications

• Working knowledge of Fiserv account processing products, online banking products, and related business units.
• Experience with Fiserv systems or applications.
• Additional certifications in banking or financial technology fields.

Benefits & Perks

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program, where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options along with well-being resources through our Fuel Your Life program.
• Advance your career with ongoing training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote a diverse and inclusive culture.
• Salary Range: $59,500.00-$93,100.00 (for employees in Maryland; ranges for other states may differ). Certain positions are commission eligible.