Business Analyst - Operations

Position Overview

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture – doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues – at all levels – will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.

As a business analyst, you will join a client service team and take ownership of a workstream to solve some of the toughest challenges our clients face. Your clients range from Fortune 500 giants to innovative startups. You will go beyond advising by uncovering the true challenges behind client strategies and creating actionable plans that drive real change. By combining research, data analysis, interviews, and brainstorming with clients and colleagues, you will generate breakthrough solutions and empower clients with the tools to innovate long after our engagement.

Key Responsibilities

• Take ownership of a workstream to tackle challenging client problems.
• Conduct research, analyze data, and generate breakthrough solutions by collaborating closely with clients and colleagues.
• Uncover underlying challenges in client strategies and craft actionable transformation plans.
• Equip clients with tools and strategies to continue innovating post-engagement.

Required Qualifications

• Bachelor's degree
• 1+ years of experience
• Understanding and exposure to capital excellence & infrastructure, process improvement, product development, procurement, manufacturing & supply chain concepts; interest in network design, sales and operations planning (S&OP), inventory, or physical flow management
• Clear demonstration of having led operational improvements and managed key transformation factors (e.g., performance management systems, mindsets/behaviors)
• Demonstrated aptitude for analytics
• Proven record of leadership in a work setting and/or through extracurricular activities
• Ability to work collaboratively in a team environment and effectively with people at all levels
• Skills to communicate complex ideas effectively
• Comfortable with extensive travel, up to 80%

Benefits & Perks

• Salary: Competitive salary based on your location, experience, and skills
• Benefits: Comprehensive benefits package to support holistic well-being for you and your family
• Continuous learning opportunities through structured apprenticeship and clear, actionable feedback
• Inclusive global community with colleagues across 65+ countries driving creativity and diverse perspectives