Entry Level IT Helpdesk Assistant
Entry Level Technology Jobs3 months ago
Downey, CA, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Our client, a well-known healthcare company based in Downey, is looking to fill the Entry Level Computer Support Assistant position. In this role, you will support the Help Desk Support Specialists by providing technical assistance related to computer systems, hardware, and software. You will be responsible for answering queries and resolving system and user issues in a timely and professional manner, as well as training users on basic system and computer functions.
Key Responsibilities
- Support the Help Desk Support Specialists in delivering technical assistance.
- Answer queries and address system and user issues promptly.
- Assist in troubleshooting computer systems, hardware, and software problems.
- Train users on basic system and computer functions.
- Collaborate with the IT team to ensure efficient support across the company.
Required Skills
Customer Service
Basic IT Training
Software Troubleshooting
Computer Hardware Support
Problem Resolution
Technical Assistance