Data Center Technician, DCC Communities
Job Description
Position Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
Key Responsibilities
- Install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space.
- Participate in on-call rotation and provide after-hours support as needed.
Required Qualifications
- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in elevated locations
- Ability to work in an environment that operates 24/7
Preferred Qualifications
- Experience working in a Data Center environment
- Understanding of network design, protocols and troubleshooting
- Understanding of storage devices
- Experience managing work and priorities through a ticketing system
- An Associates degree or 2+ years of professional or military experience in an IT related field
Benefits & Perks
- Compensation:Lump sum stipend will be provided to eligible candidates who relocate for this position.
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).