Specialist, Channel Marketing

Position Overview

We are seeking a skilled professional to manage and support multiple sales communication platforms, including various administrative functions. In this role, you will work with agency partners to manage the tools, create new pages and content, and implement updates and enhancements. You will ensure that all content on the platforms remains relevant, serve as the main point of contact for general inquiries, drive adoption through training and initiatives, provide comprehensive metrics and reporting in support of projects, and assist with troubleshooting and onboarding for team members and sales representatives. Comcast is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.

Key Responsibilities

• Manage and support multiple sales communication platforms including various administrative functions.
• Work with agency partners to manage the tools, create new pages and content, and implement updates and enhancements.
• Ensure all content on the platforms is relevant and collaborate with agency partners to update as necessary.
• Act as the main point of contact for general questions and inquiries about the tools.
• Drive adoption of tools through training, content, and other initiatives.
• Provide metrics, measurement, evaluation, and reporting in support of projects and tools.
• Support and train new team members on the platforms and associated processes.
• Assist with the discovery and onboarding process when launching new tools or integrating new sales channels.
• Provide troubleshooting support for all tools and assist sales representatives with tool functionality.