Solar Service Technician/Site Assessor

Position Overview

At Buffalo Solar, we're on a mission to power 1,000 businesses with clean, renewable energy over the next 10 years. We are expanding our team with people who are driven, reliable, and passionate about making a difference. We are currently hiring a Solar Site and Service Technician to perform commercial site assessments and provide ongoing service support for our solar installations – a role ideal for someone who thrives in the field, enjoys solving problems, and takes pride in delivering high-quality work to business clients.

Key Responsibilities

• Repairs & Maintenance:
  • Assign and prioritize service requests to ensure timely responses.
  • Document customer interactions, troubleshooting steps, and resolutions in Zoho Desk.
  • Perform diagnostic tests and troubleshooting to identify faults and inefficiencies.
  • Repair and replace components including inverters, panels, wiring, and other electrical parts.
  • Communicate with customers professionally and clearly about technical issues.
  • Be patient and persistent when working with vendors and tech support.
  • Support teammates, share knowledge, and jump in wherever help is needed.
  • Uphold Buffalo Solar's safety standards and quality of work on every job.
• Site Feasibility & Data Collection:
  • Conduct thorough on-site assessments of commercial properties to evaluate solar potential.
  • Gather necessary data including roof conditions, shading analysis, electrical infrastructure, and structural integrity.
  • Assess interconnection feasibility and recommend system designs that align with available incentives and compliance requirements.
  • Take detailed photographs and field notes for the engineering, design, and sales teams.
  • Provide preliminary feedback on interconnection feasibility and required upgrades.
• Collaboration & Reporting:
  • Coordinate scheduling of site assessments.
  • Work closely with sales representatives to ensure assessments align with customer expectations.
  • Submit detailed site assessment reports, including measurements, photos, and recommendations within 24 hours of completion.
  • Complete line diagrams prior to post site assessment meetings.
  • Schedule and lead post site assessment meetings within 2 business days.
  • Collaborate with the team on methods and means, and attend pre-design meetings with Engineering.

Required Qualifications

• Solar industry experience (2+ years preferred), especially in commercial systems.
• Strong understanding of electrical systems and components (e.g., inverters, panels, disconnects).
• Experience with site assessments, including shading analysis, structural evaluation, and electrical data collection.
• Ability to troubleshoot and repair solar PV systems, including monitoring and performance issues.
• Comfort working on rooftops, ladders, and in various weather conditions.
• Valid driver's license and clean driving record.
• Strong communication skills – able to clearly report findings and collaborate with clients and team members.
• Familiarity with safety protocols (e.g., OSHA, fall protection, electrical safety).
• Basic proficiency with mobile apps, tablets, or site assessment software.
• Self-motivated and organized – capable of managing tasks independently and documenting work accurately.

Preferred Qualifications

• NABCEP certification or equivalent.
• OSHA 10 or OSHA 30 certification preferred.
• Experience with commercial solar design tools (e.g., Helioscope, Aurora Solar).
• Knowledge of NEC code as it applies to solar PV.
• Experience with energy monitoring systems.

Benefits & Perks

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Flexible work from home options available.
• Employment Type: FULL_TIME