Marketing Services Manager

VirtualVocations4 months ago
McAllen, TX, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Key Responsibilities

  • Lead and develop a high-performing team, including hiring, onboarding, and setting goals
  • Handle customer escalations and ensure compliance with marketing guidelines through quality assurance processes
  • Develop innovative strategies to drive customer growth and improve operational efficiencies

Required Qualifications

  • 8+ years of experience in customer success or marketing
  • 2+ years of experience in leading and managing teams
  • Proven track record in process improvement and capacity planning
  • Strong project management skills with a multitasking ability
  • Technical aptitude and enthusiasm for technology

Required Skills

Project Management
Team Leadership
Quality Assurance
Customer Success
Technical Aptitude
Marketing Strategy
Process Improvement
Capacity Planning