Marketing Services Manager
VirtualVocations4 months ago
McAllen, TX, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Key Responsibilities
- Lead and develop a high-performing team, including hiring, onboarding, and setting goals
- Handle customer escalations and ensure compliance with marketing guidelines through quality assurance processes
- Develop innovative strategies to drive customer growth and improve operational efficiencies
Required Qualifications
- 8+ years of experience in customer success or marketing
- 2+ years of experience in leading and managing teams
- Proven track record in process improvement and capacity planning
- Strong project management skills with a multitasking ability
- Technical aptitude and enthusiasm for technology
Required Skills
Project Management
Team Leadership
Quality Assurance
Customer Success
Technical Aptitude
Marketing Strategy
Process Improvement
Capacity Planning