Lead Medical Assistant

Position Overview

Become a part of our caring community and help us put health first. The Medical Assistant 4 is the first point of contact for patient care and is responsible for both administrative and clinical duties. In this role you will perform clinical tasks such as discussing symptoms, obtaining vital signs, administering medications/vaccines, conducting phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing and cleaning equipment, maintaining examination rooms, and documenting information in the electronic medical records system. You will also coordinate administrative processes by setting daily priorities, monitoring progress, and providing education and mentoring to fellow Medical Assistants.

Key Responsibilities

• Perform clinical duties including discussing symptoms, obtaining vital signs, administering medications/vaccines, conducting phlebotomy, collecting specimens, performing diagnostic tests, and maintaining examination rooms.
• Document patient information accurately into the electronic medical records system.
• Collaborate closely with Physicians and Advanced Practice Providers to ensure quality patient care.
• Coordinate and oversee administrative tasks by setting daily priorities and monitoring progress towards schedules and goals.
• Provide process improvement insights and mentor other Medical Assistants.

Required Qualifications

• Certified or Registered Medical Assistant
• Phlebotomy experience
• Medication/vaccine administration experience
• 3+ years MA experience
• High school diploma or equivalent
• CPR Certified
• Must be able to participate in the company’s Tuberculosis (TB) screening program

Preferred Qualifications

• 1+ years MA experience in a primary care organization (PCO) center
• Value-Based Care experience, including familiarity with HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish (must pass a proficiency exam prior to foreign language communication)

Benefits & Perks

• Schedule: 40 hours per week
• Compensation: $48,300 - $65,900 per year (this role is eligible for a bonus incentive plan based on company and individual performance)
• Benefits: Competitive benefits provided by Humana, Inc. and its affiliates, including medical, dental and vision coverage, a 401(k) retirement savings plan, comprehensive paid time off (holidays, vacation, personal, and volunteer time), short-term and long-term disability, life insurance, and more.