Client Service Associate

Position Overview

Stifel fosters a culture where everyone belongs and contributes. As a Client Services Associate (Registered), you will work closely with Financial Advisors to support client account opening and maintenance, perform a variety of administrative tasks, and ensure top‐notch customer service. Join us where success meets success.

Key Responsibilities

• Perform clerical functions related to opening client accounts and ongoing account coding.
• Collaborate with Financial Advisors and clients to secure required account documents.
• Provide quotes and account-related information to assist clients.
• Organize and maintain complete client account, trade records, and branch office files.
• Handle operational and administrative requests such as check requests, wiring funds, and address changes.
• Generate reports and provide required information to Financial Advisors.
• Conduct calling activities using approved scripts while highlighting services without offering investment advice.
• Accept and process both unsolicited client orders and orders received from registered Financial Advisors.
• Identify and escalate any irregular or suspicious activities to the appropriate manager.
• Perform various administrative duties including typing, filing, answering phones, and mailing documents.

Required Qualifications

• Strong administrative and clerical skills including proficiency in word processing, spreadsheets, and file management.
• Basic understanding of the investment brokerage industry and securities regulations.
• Excellent time management with the ability to prioritize multiple tasks and meet deadlines.
• Proven critical thinking and problem-solving skills.
• Outstanding customer service and interpersonal abilities.
• Excellent verbal and written communication skills.
• Minimum requirement: High School Diploma or equivalent and 2 years of investment industry experience.
• Required licenses: Series 7 and 63 or 66.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Benefits & Perks

• Compensation: Salary range of USD $41,900.00/Yr. - USD $60,000.00/Yr.
• Discretionary bonuses component of the overall compensation package.
• Health/Dental/Vision/Prescription Insurance along with Stifel Total Health Connect.
• Flexible spending accounts and tuition & certification assistance programs.
• Paid time off and additional comprehensive benefits.