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 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position: Senior CX Operations Leader: Strategy, People &amp; Scale</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Patagonia is seeking a Senior Operations Manager, Customer Experience, to lead teams in optimizing service delivery across Phone, Chat, Email, and Digital channels. This role requires 10+ years of related experience, including a minimum of 5 years in leadership. Key responsibilities include setting operational strategies, managing a multi-tiered team, and maintaining accountability across projects. The position is hybrid, requiring regular in-office attendance in Reno, NV, and offers a salary range of $130,000 to $150,000 USD.</p>
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 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">#J-18808-Ljbffr</h2>
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Senior CX Operations Leader: Strategy Scale

Job Description

Position: Senior CX Operations Leader: Strategy, People & Scale

#J-18808-Ljbffr

Required Skills