Group Customer Care Manager
Bankers Fidelity Life Insurance Company7 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Summary
The Manager of Group Customer Care oversees all aspects of group voluntary benefits insurance administration: new group onboarding, electronic data interchange (EDI), account management, claims customer service, billing, payment processing, coverage termination, and other administrative processes. This role ensures efficient administration of various group voluntary insurance product
Required Skills
Billing and Payment Processing
Data Analysis
Team Leadership
EDI Management
Customer Service Management
Claims Processing
Operational Efficiency
Group Insurance Administration