Medical Records Office Assistant - Onsite

Position Overview

The Office Assistant will execute timely and efficient clerical support to office staff and management.

Key Responsibilities

• Receive daily mail coming into the office and sort by team/function
• Photocopy, scan and/or upload documents into EMR systems and/or department team(s)
• Distributing documents, faxes, scans and correspondence to department team(s)
• Completing Medical and Billing Record Requests
• Maintaining filing systems
• All other duties as directed by Manager
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Required Qualifications

• High school diploma or equivalent required
• Ability to work on-site is required
• Knowledge of healthcare administration a plus
• Knowledge of EMR systems is a plus
• Proficiency in MS Office applications such as Word, Excel, Power Point and Outlook
• Proficient in use of email and internet
• Strong written, verbal and interpersonal communication skills
• Strong organizational and time management skills
• Knowledge of administrative systems and procedures
• Gracious and welcoming personality for customer service interaction
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction