Entry-Level IT Helpdesk Assistant

Entry Level Technology Jobs3 months ago
Arlington, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

This is an Entry-Level Computer Support Assistant position located in Arlington. If you are interested in an IT career and enjoy working as a team player, this role within our Help Desk team could be a great fit. You will have the opportunity to provide technical assistance and support related to computer systems, hardware, and software while helping users resolve their issues efficiently.

Key Responsibilities

  • Work as a key member of the Help Desk team to deliver excellent technical support.
  • Answer users' questions about computer systems and software.
  • Provide technical assistance with hardware and software issues.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly and professionally to ensure smooth operations.

Required Skills

Customer Service
Software Troubleshooting
Computer Hardware Support
Teamwork
User Training
Technical Assistance