Entry-Level Computer Helpdesk Assistant

Entry Level Technology Jobs3 months ago
Bakersfield, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Our client is a well-known healthcare company with offices in Bakersfield looking to fill an Entry Level Computer Support Assistant position. The role supports Help Desk Support Specialists—the go-to professionals for providing technical assistance and support for computer systems, hardware, and software. Responsibilities include answering queries, addressing system and user issues in a timely and professional manner, interacting with users across the company, and training users on basic computer functions.

Key Responsibilities

  • Support Help Desk Support Specialists in daily technical troubleshooting.
  • Provide technical assistance and support for computer systems, hardware, and software.
  • Answer queries and address system and user issues promptly and professionally.
  • Collaborate with the IT team and interact with users across the company.
  • Train users on basic system and computer functions.

Required Skills

IT Team Collaboration
Communication Skills
Technical Assistance
Help Desk Support
Software Support
Hardware Troubleshooting
Customer Service