IT Business Analyst I (must reside in Phoenix, AZ)

Position Overview

Come Grow With Us – Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE serves thousands of students, families, and local communities. We put people first, drive innovation, and do good in the community where we live and work. Must reside in the Phoenix, AZ area. We are currently seeking an IT Business Analyst to meet with stakeholders, understand functional needs and desired outcomes, communicate these as user stories, and track work through the Software Development Life Cycle.

Key Responsibilities

• Meet with stakeholders to elicit and clarify requirements using various tools.
• Translate strategic ideas into actionable user stories and functional requirements.
• Validate requirements through visual aids and mock-ups, ensuring alignment with long-term vision.
• Collaborate with development teams, quality assurance, and subject matter experts to analyze tradeoffs and support effective solution delivery.
• Coordinate user acceptance testing and help manage the release process.

Required Qualifications

• Bachelor’s degree in business or information technology, or a minimum of two years of professional experience in defining business requirements for software applications.
• Proficiency with Microsoft Excel and the MS Office Suite.
• Working knowledge of the software development process, including specification, documentation, quality assurance, and production support.
• Strong communication and interpersonal skills, with the ability to work independently and collaboratively with a diverse group of stakeholders.
• Ability to translate technical requirements for nontechnical stakeholders and produce clear documentation such as user stories, interface designs, and screen mock-ups.
• Understanding of Agile SDLC methodology and the ability to articulate and apply it to business processes.
• A professional demeanor and dedication to supporting IT’s business objectives, including incorporating feedback from management and senior business analysts.

Preferred Qualifications

• Experience with T-SQL.