Entry-Level IT Helpdesk Support Assistant
Entry Level Technology Jobsover 1 year ago
Bryan, Texas, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Our client, a well-known healthcare company based in Bryan, is looking for an Entry Level Computer Support Assistant to join their team. In this role, you will support the Help Desk Support Specialists—the go-to experts for providing technical assistance and support related to computer systems, hardware, and software. You will be responsible for answering queries, addressing system and user issues in a timely and professional manner, and training users on basic system and computer functions as part of the help desk team that collaborates closely with the IT department.
Key Responsibilities
- Support Help Desk Support Specialists to ensure efficient technical assistance.
- Answer queries and troubleshoot computer systems, hardware, and software issues.
- Collaborate with the IT team to address system and user issues professionally.
- Train users on basic system and computer functions.
Required Skills
Customer Service
Technical Assistance
Hardware and Software Support
Computer Troubleshooting
User Training