Network & Computer Systems Administrator - SME

Lead the end-to-end patch management process

Lead the end-to-end patch management process for desktops, laptops, and remote desktops

Develop, implement, and maintain patch management schedules

Communicate patch schedules, reboots, and issue resolutions to end users

Collaborate with IT and security teams to evaluate, test, and deploy patches, especially for critical vulnerabilities

Perform risk and impact assessments for missing or applied patches

Document vulnerabilities and implement remediation plans

Provide advanced troubleshooting and resolution for patch-related user and system issues

Escalate issues to other teams or vendors when necessary

Use Microsoft WSUS, SCCM, and similar platforms to automate patch deployment

Maintain standard operating procedures and system configuration documentation

Conduct compliance audits and assessments

Monitor cybersecurity trends, vulnerabilities, and patch technologies

Perform other duties as assigned

Report to the Program Manager

Requirements

Bachelor's degree: in Information Technology (IT), Computer Science, or a related field; relevant and equivalent work experience (minimum 10 years) may be considered in lieu of a degree

At least 10 years: of hands‑on experience in patch management or a related IT role

Strong understanding: of patch management principles, processes, and tools such as Microsoft WSUS, SCCM, or equivalent solutions

Proven experience: implementing automated patch management solutions and ensuring deployment consistency across environments

Expertise: in developing and maintaining patch management documentation and ensuring compliance with security best practices

Demonstrated experience: in assessments, audits, and patch management compliance checks

Secret Security Clearance: required

Must be able: to pass a background check; additional checks may be required during employment

Exceptional interpersonal: verbal, and written communication skills

Excellent organizational: analytical, and problem‑solving skills

Ability: to multitask, prioritize, adapt to changing priorities, and learn quickly

Ability: to work independently and on a multifunctional team

Ability: to handle sensitive and confidential information appropriately

Proficient: in MS Office, Word, Outlook, PowerPoint, and Excel

Familiarity: with the client's IT environment highly preferred

CISSP or CPMP: certifications are a bonus

Ability: to perform duties for extended periods, use computers effectively, move within office or secure technical facilities, lift and carry IT equipment up to 25 pounds, sit for long periods, and work outside normal business hours when required

Core Competencies

Demonstrates expertise in patch management processes, including the development and implementation of patch schedules, compliance audits, and risk assessments. Proficient in using Microsoft WSUS and SCCM for automated patch deployment while ensuring adherence to security best practices.

Highest-signal resume keywords

• Patch Management
• Microsoft WSUS
• SCCM
• Risk Assessment
• Secret Security Clearance

Hard Skills

• Patch Management Principles
• Automated Patch Management Solutions
• Compliance Audits
• Documentation Development
• Troubleshooting
• Impact Assessments
• Cybersecurity Trends Monitoring

Soft Skills

• Interpersonal Communication
• Organizational Skills
• Analytical Skills
• Problem‑Solving Skills
• Multitasking

Certifications & Qualifications

• CISSP
• CPMP

Industry Keywords

• IT Security
• Vulnerability Management
• Compliance Checks
• End-User Communication
• Technical Documentation

Tools & Technologies

• MS Office
• Word
• Outlook
• PowerPoint
• Excel