Entry-Level Computer Helpdesk Assistant
Florida Professional Group10 months ago
North Miami Beach, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? If you are looking for an IT position in North Miami Beach, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are an important part of the overall IT team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software. Your responsibilities include answering users' questions, training them on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a teamplayer, join us to see if you're a good fit for our team!
Key Responsibilities
- Provide technical assistance and support related to computer systems, hardware, and software.
- Answer users' questions.
- Train users on basic system and computer functions.
- Address system and user issues.
- Resolve issues in a timely and professional manner.
Required Skills
Teamwork
Troubleshooting
Customer Service
Basic Hardware & Software Knowledge
Technical Support