Assistant Director of Sales

Position Overview

This position will assist the Director of Sales in developing and expanding our markets. You will develop new leads, expand existing accounts, and drive sales throughout the hotel while working in a dynamic environment across AC Hotel Oakland Downtown and Residence Inn Oakland Downtown.

Key Responsibilities

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
• Prepare correspondence to customers, maintain internal booking reports, and manage file maintenance.
• Create group resumes and BEOs associated with booked group and catering events.
• Participate in daily sales meetings, pre-convention meetings, and training sessions.
• Collaborate with other hotel departments to provide quality service to customers.
• Attend trade shows, community events, and industry meetings.
• Develop and maintain knowledge of market trends, competition, and customer needs.
• Represent the hotel professionally in community and industry organizations.
• Collaborate as a team player with all departments.
• Assist with reports and competition data collection.
• Follow the principles of CARE and the Four Disciplines of Associate Success.
• Coordinate the physical setup of hotel meeting rooms, including audiovisual needs, seating arrangements, signage, and other special requirements.
• Monitor group room blocks and pick up; generate detailed resumes for operating departments.
• Ensure proper posting of meeting/event schedules.
• Maintain the client retention management system.
• Confirm form of payment (e.g., Sertifi credit card authorization form).
• Host weekly group resume and BEO meetings.
• Manage Social Media postings.
• Perform all other duties as assigned by management.

Required Qualifications

• Previous hotel sales experience with a proven track record of sourcing and signing new business.
• High school diploma or equivalent required.
• Excellent communication skills with the ability to negotiate, sell, and influence prospects and hotel guests.
• Past Marriott experience (CITY, FOSSE, MARSHA).
• Advanced knowledge of sales and hospitality principles and practices.
• Strong writing skills including results-oriented correspondence, proposals, and reports.
• Excellent grammar and punctuation in written communications.
• Ability to maximize impact, maintain audience interest, and establish rapport effectively.
• Capability to proactively prioritize needs and manage time and resources efficiently.
• Understanding of the hotel’s positioning and services to meet client needs.
• Two to four years of experience in the hospitality industry or related sales field.
• Proficiency in English; additional languages are a plus.
• Basic math skills.

Preferred Qualifications

• Bachelor's Degree preferred.

Benefits & Perks

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Compensation Range: $70,000.00/Yr. - $75,000.00/Yr. based on qualifications and experience.