B2B Sales Representative (Inbound + Outbound Cold Calls)

Hybrid Sales Representative

We're building a best-in-class team in Austin, TX to fuel our next chapter, and we're looking for a Hybrid Sales Representative who thrives on meaningful work, team success, and customer impact. This role blends a fast-paced inbound sales desk with proactive business development. You'll manage the relationships that come to you and go out and build new ones. This is a 100% desk-based, phone and computer driven role worked from our office; it is not an outside or field sales position. If you're excited by autonomy, high performance, and a chance to shape a growing market and grow your own book of business, this is it.

About Astrak

Astrak is a global supplier of high-performance parts for excavators and other earth-moving equipment. Our focus is simple: provide cost-effective, reliable solutions that keep our customers productive. With operations across the UK, Europe, and now the U.S., we are proud to serve contractors, resellers, and OEMs who depend on us to keep their fleets moving.

You're a great fit if...

• You're energized by solving problems and making things happen for customers, whether they found you or you found them.
• You have at least 2 years of inside sales experience; experience with outbound prospecting or business development is a strong plus.
• You're comfortable picking up the phone to cold-call new prospects and to re-engage past customers who've gone quiet, all from a desk, not the road.
• You're a strong communicator, both with customers and teammates.
• You have a high sense of urgency and stay organized under pressure.
• You love closing deals but also believe long-term relationships matter most.
• You're comfortable using a CRM, Excel, and other digital tools to stay efficient.
• You enjoy being part of a small but growing team where every person makes an impact.
• You're motivated by ownership, building and growing your own book of business through the phone and computer, not through field travel.
• You are interested in or already have experience in construction, industrial, or manufacturing industries.

What You'll Do

This role is central to supporting our U.S. growth strategy. It is fully office-based: all customer contact, prospecting, and account management happen by phone, email, and CRM, with no field travel required. You'll split your time between servicing inbound demand and proactively growing your own book of business:

Inbound Sales & Account Management

• Respond quickly to inbound leads generated by our marketing team, preparing quotes and following up consistently.
• Field and manage calls from recurring customers who call into the line, ensuring a smooth, responsive experience every time.
• Process orders and oversee the customer experience from start to finish.
• Build and maintain relationships with existing customers.
• Stay up to date on product knowledge, promotions, and industry trends.

Business Development & Outbound

• Proactively cold-call and prospect new customers by phone to build your own book of business.
• Identify and re-engage dormant or lapsed accounts to reactivate lost revenue.
• Develop and manage a pipeline of target accounts, tracking progress from first outreach to closed deal.
• Balance outbound prospecting activity alongside inbound responsibilities to consistently grow your book of business.

Across Both

• Track sales activities, pipeline, and customer interactions using our CRM.
• Coordinate with operations, logistics, and the workshop team to ensure smooth fulfillment.
• Support the initiatives set by the Sales Manager and Commercial Director.

What We Offer

• Base Salary: + Commission on all closed orders you generate
• Full benefits: medical, dental, vision, and 401(k) with company match
• Paid time off and company holidays
• A supportive and ambitious team culture
• Real advancement opportunities as our U.S. business expands
• On-the-job training and access to ongoing product education
• The chance to join a company that's serious about excellence and momentum

Location & Schedule

• Full-time, on-site position based in our Downtown Austin office. This is a desk-based role with no field or travel component.
• Monday through Friday, within business hours of 7:00 AM to 5:00 PM. Shift structure may vary (for example, 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM) to ensure coverage across the day.

Ready to grow your career and your own book of business with a company that's growing fast?

Apply today and be part of our U.S. expansion story.

Job Type:

Full-time

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location:

In person