Sales Representative | Phoenix & Mesa
Purely Wireless – Metro by T-Mobileabout 1 month ago
Phoenix, AZ, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Retail Sales Representative / Store Manager - Job Description
We’re hiring across Phoenix, Mesa, and surrounding areas! Candidates from all areas are encouraged to apply.
Position Summary:
Responsible for driving sales, delivering excellent customer service, and supporting daily store operations. Depending on role and experience, responsibilities may include individual sales performance as well as team leadership, store management, and overall business growth.
Key Responsibilities:
- Assist customers by identifying needs and recommending wireless products, plans, and accessories
- Complete activations, upgrades, bill payments, and account support
- Meet and exceed individual and store sales targets
- Promote current deals, services, and product features
- Maintain a clean, organized, and customer-friendly store environment
- Handle customer inquiries and resolve issues professionally
Management & Leadership Duties (as applicable):
- Lead, coach, and motivate team members to achieve sales goals
- Manage scheduling, attendance, and daily store operations
- Monitor sales performance and implement improvement strategies
- Train and develop new and existing employees
- Oversee inventory, merchandising, and store compliance
- Handle escalated customer concerns
- Track KPIs, sales reports, and overall store performance
Compensation & Incentives:
- Base Pay: Hourly or salary depending on position
- Commission: Earned on activations, upgrades, accessories, and overall store performance
- Bonuses: Based on individual and/or store sales targets and KPIs
- SPIFFs (Sales Performance Incentive Funds): Additional earnings for selling specific products or achieving promotional goals
Location's in Arizona:
- 10429 N 19TH AVE - PHOENIX, AZ 85021
- 169 E BROADWAY RD - MESA, AZ 85210
- 2918 NORTH 40TH STREET - PHOENIX, AZ 85018
- 303 E SOUTHERN AVE STE 107 - MESA, AZ 85210
- 606 E MAIN ST STE 104 - MESA, AZ 85203
- 1635 E BASELINE RD STE 110 - PHOENIX, AZ 85042
- 4840 N 83RD AVE STE 104 - PHOENIX, AZ 85033
Job Types:
Full-time, Part-time
Pay:
$14.50 - $15.50 per hour
Expected hours:
40.0 – 60.0 per week
Benefits:
- Employee discount
- Flexible schedule
Language:
Spanish (Preferred)
Work Location:
In person
Required Skills
Customer Service
Team Leadership
Inventory Management
Sales Management
Merchandising
Sales Reporting
Conflict Resolution
Training and Development