Customer Care - Henderson, NV- Call Center

Job Opening

We are looking for new team members who are ready to work and available for immediate hire at our Henderson location!

• *PLEASE READ ENTIRE POSTING BEFORE APPLYING**

Full Availability is preferred but we are flexible and willing to work with the right candidate if part-time is their only availability. Most staff are scheduled 6am-2pm, with Sundays and 1 week day off. Set schedule, unless a change is required or during holiday schedules.

• No Telemarketing
• No upselling
• No Cold Calling or Marketing Lists

Your Responsibilities

• Incoming Calls from customers and florists
• Outgoing calls to customers and florists
• Multi-tasking
• Providing customer service based on client specification
• Processing phone orders

Qualified Candidates Should Have

• Good computer skills ( MUST type at least 35 wpm)
• Outstanding written and verbal communication and customer service skills
• Excellent listening skills
• Problem-solving skills
• Multi-tasking abilities
• MUST be dependable and punctual

Prior customer service experience is not required, but is a plus.

Bilingual (Spanish/French) is also a plus.

Compensation and Benefits

Base Hourly Pay will start at $15.00 per hour with the ability to qualify for an additional $5.00 per hour Dependability Incentive Pay each pay period. All onsite employee’s qualify for Dependability Incentive Pay, provided they are at work, on time, for all of their shifts each pay period.

Full Time employees, after a probationary period, are eligible for a generous benefits package including: Medical, Dental, Vision, Life Insurance, Paid Time Off and 401k with company match.

Application Process

You will be asked to fill out an application and take a quick clerical test and a typing test.

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Final Note

Looking for those ready for immediate hire!!

Hurry! Be a part of our team! We look forward to meeting you!

Qualified candidates WILL be contacted to schedule an interview.