Telemarketing Chat Support – Instagram (Entry Level / Part Time)
canyonremote9 months ago
United States
Remote
Part-time
Beginner Level (< 1 year)
Job Description
Position Overview
Telemarketing Chat Support – Instagram (Entry Level / Part Time) is a remote role primarily focused on engaging potential customers via Instagram chat. You’ll provide product/service information, respond promptly and professionally to inquiries, and work collaboratively with the team to boost customer satisfaction and drive sales. This position offers flexible working hours (10+ hours per week) with no fixed term, making it ideal for those eager to start right away.
Key Responsibilities
- Engage with potential customers through Instagram chat, providing clear information on products and services.
- Respond promptly to support and sales inquiries while maintaining a friendly and professional tone.
- Assist customers in resolving issues and collaborate with team members to improve overall service.
- Stay updated on product knowledge and company promotions to provide accurate information.
- Handle incoming live chat questions from both existing and potential new customers on social media and business websites.
Required Qualifications
- Must have a device (phone, tablet, or laptop) that can access social media and website chat functions.
- Ability to work independently and follow detailed instructions.
- Availability of at least 10+ hours per week.
- Reliable internet connection for uninterrupted work.
Benefits & Perks
- Compensation: $35 per hour
- Remote work online (United States preferred)
- Flexible, part-time hours with a focus on work-life balance
- Opportunity to work in a fast-paced, in-demand live chat support environment
Required Skills
Social media engagement
Live chat support
Following detailed instructions
Strong communication
Customer service
Adaptability in fast-paced environments
Independent work