Personal Banker, 19th Ave & Bethany Home Rd., Phoenix, AZ

Position Overview

Wells Fargo is seeking a Teller in the Consumer, Small & Business Banking division as part of our National Branch Network. As a Teller, you become an integral part of the local community by providing essential financial services for residents, employees, and businesses. Join a company renowned for its competitive compensation, robust benefits, and career development opportunities that empower you to thrive both in and out of work.

Key Responsibilities

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently through a strong knowledge of bank procedures and products
• Receive direction from managers and exercise judgment within defined policies and procedures
• Escalate questions and issues to more experienced roles
• Interact with customers to demonstrate care, build relationships, and complete requested transactions
• Identify information and services that meet customers’ financial needs

Required Qualifications

• 6+ months of customer interaction experience, or equivalent experience demonstrated through work, training, military service, or education

Preferred Qualifications

• Military experience (transitioning service member, reserve service member, or veteran) with current enrollment in a college or university program
• Customer service focus with experience handling complex transactions across multiple systems
• Ability to educate customers on technology and demonstrate the value of mobile banking options
• Integrity and professionalism in interactions with customers and team members
• Experience collaborating with a team to meet customer needs
• Cash handling experience
• Ability to follow policies, procedures, and regulations
• Skill in identifying potential fraud or risky accounts and taking appropriate action
• Well-organized, independent, and capable of prioritizing in a fast-paced environment
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
• Relevant military experience in personnel benefits management, processing military orders or transitions, wartime readiness operations, human resources, or military recruiting
• Proven ability to proactively source, acquire, build, and maintain relationships with customers and colleagues

Benefits & Perks

• Competitive Compensation
• Robust Benefits supporting both life and work
• Programs designed for work-life balance and well-being
• Opportunities to grow your career at a leading financial services organization