Senior Marketing and Communications Manager

Position Overview

Jewish Community Services is seeking an experienced, creative, and strategic Senior Marketing & Communications Manager to direct, lead, and shape the agency’s brand presence, customer engagement, and overall marketing performance. In this high-level and highly visible role, you will define and implement multi‐channel campaigns and drive initiatives that promote awareness and community support, while overseeing and mentoring a full marketing team of communications professionals. This role reports to the Director of Community Connections and collaborates closely with the Executive Director and the Executive leadership team.

Key Responsibilities

• Lead the development and execution of comprehensive marketing strategies across email, digital, social, print, PR, and events.
• Manage a high-performing marketing team by providing mentorship, feedback, and project oversight.
• Collaborate with program, development, and leadership teams to align messaging and outreach with organizational goals.
• Develop creative briefs, oversee deliverables, and ensure timely execution of campaigns and materials meeting high quality standards.
• Analyze performance data to inform marketing decisions and optimize future initiatives.
• Coordinate media relations efforts and act as a liaison to community partners and external collaborators.

Required Qualifications

• Proven expertise in crafting strategic, detailed marketing plans covering messaging, channels, execution timelines, and budgets.
• Strong strategic thinking with excellent execution and project management skills.
• Ability to think both creatively and analytically, with high-level critical thinking and a solution-oriented mindset.
• Demonstrated ability to lead, mentor, and manage a marketing team with a collaborative spirit.
• Experience working cross-functionally and managing competing priorities in a fast-paced environment.
• Bachelor’s degree in Marketing, Communications, Business, or a related field with at least 10 years of relevant experience.
• A minimum of 3 years in a leadership role managing and supervising employees, including organizing daily operations and providing feedback.
• Solid knowledge of marketing strategy, content creation, copywriting, public relations, digital and social media, analytics, and budgeting.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Working knowledge of WordPress, Canva and/or Adobe Creative Cloud, social media scheduling, email marketing software, and project management platforms.
• Excellent written and verbal communication skills.
• Familiarity with and sensitivity to Jewish identity, encompassing religious, ethical, cultural, and social values.

Benefits & Perks

• Compensation: $90,000.00 - $97,000.00 per year
• Work Location: Hybrid remote in Baltimore, MD 21215
• Competitive Salary
• Comprehensive Benefit Plan
• 401(k) match
• Generous Paid Time Off & Holidays
• Free JCC fitness & pool membership
• Professional Development Opportunities
• Employee Assistance Program
• MORE!