Agentic AI Solutions Lead

Position Overview

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. At Kobie, we partner with some of the world's most recognized brands to build lasting emotional connections with consumers. We are seeking an Agentic AI Solutions Lead to define, prototype, and operationalize our approach to agentic AI at scale. In this role, you will own the Agent Catalog and Agent Design Guide – establishing frameworks, tools, and methodologies that ensure our multi-agent systems operate safely, efficiently, and at scale. Enjoy a flexible work environment that embraces remote work while our headquarters are in sunny St. Petersburg, Florida. Our culture is collaborative, growth-focused, and values-led, where every teammate is encouraged to lead and innovate.

Key Responsibilities

• Strategy Execution & Roadmap: Translate high-level AI vision into a sequenced, measurable roadmap with quarterly deliverables. Balance innovation, differentiation, and commercial outcomes in a structured framework. Drive alignment across technology, data, and business stakeholders.
• Agent Catalog & Design Guide Ownership: Assume full ownership of the Agent Catalog and Agent Design Guide by defining taxonomy, governance, design standards, and lifecycle management. Codify best practices for agent design, skill modularity, dictionaries, and evaluation. Ensure agents are interoperable, governed, and intentionally architected across business lines.
• LLM & Snowflake Cortex Integration: Lead the LLM and agentic architecture strategy within Snowflake Cortex—optimizing for scalability, security, and compliance with enterprise data governance. Define standards for prompt orchestration, retrieval strategies, context injection, and agent memory. Evaluate and integrate multi-agent frameworks to support collaboration and delegation among agents.
• Prototyping & Approach Ownership: Prototype and test new agentic architectures and coordination patterns. Drive the methodology for developing, validating, scaling, and maintaining agents. Accelerate movement from proof-of-concept pilot to production.
• Data & Technical Foundations: Partner with data engineering to connect Cortex agents to trusted enterprise data sources. Utilize graph structures where appropriate to model relationships and context memory. Support real-time, event-driven architectures for adaptive agent behavior.
• Governance & Responsible AI: Embed responsible AI principles into every layer of the agent framework. Ensure compliance with data privacy, security, and transparency standards while partnering with legal, data governance, and compliance teams for traceability and auditability.
• Commercial & Organizational Alignment: Connect technical execution to measurable business value such as growth, efficiency, and customer experience. Clearly communicate complex ideas to executives and cross-functional teams while fostering an internal culture of innovation in agentic AI.

Required Qualifications

• 7-9 years in AI, data platforms, or emerging technology leadership roles.
• Proven ability to build frameworks that scale from concept to enterprise deployment.
• Strong technical and executive communication skills.
• Experience leading high-performing teams in emerging technology environments.
• Expertise in LLM-based architectures and multi-agent systems; familiarity with Snowflake Cortex or equivalent data-native AI ecosystems; knowledge of agent orchestration and prompt management frameworks (e.g., LangChain, CrewAI); experience in data governance, interoperability, responsible AI, and real-time/event streaming with contextual memory.

Benefits & Perks

• Flexible Time Off to recharge when needed
• Nine Company-Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well-being