Customer Service Representative – Healthcare (Part Time)

Maximus29 days ago
El Paso, TX, United States
On-site
Part-time
Junior Level (1-3 years)

Job Description

Location

On-site in El Paso, TX

Starting Pay

$15.37/hr. plus potential bonus opportunities

Schedule

Limited-Service Part-Time positions available

Site Hours

Monday - Saturday, 8 a.m. - 8 p.m.; targeted start date, hours, and schedule will be discussed with recruiter

Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.

Make a Difference by Helping People Navigate Healthcare with Confidence

Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

Pay & Benefits

We provide a competitive package designed to support your success both inside and outside work:

  • Competitive Compensation: $15.37/hr. base pay + 10% shift differential; Potential to earn additional bonus incentives for eligible employees increasing overall compensation*
  • Tuition Reimbursement: Support for ongoing education and development
  • Future Planning: 401(k) with company match
  • Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
  • Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
  • Work/Life Balance Support: Flexible schedules that meet your lifestyle
  • Career Growth: A supportive environment with development and promotional opportunities
  • Meaningful Work with Impact: No cold calls, sales, or collections involved!

Eligibility requirements apply, ask your recruiter for more details

References

Visible links

Required Skills

Communication
Healthcare Navigation
Problem Solving
Empathy
Customer Service