Medical Practice Manager

About Us

We are a physician owned hand, wrist, elbow and upper extremity surgery practice in Dallas. Our team includes hand surgeons, a physician assistant, certified hand therapists and occupational therapists, x ray, and front office and clinical staff who care about getting patients in quickly and treating them well. We are growing, and we are looking for a Practice Manager to run the business side of the practice so our physicians can focus on patients.

The Role

You will be the operational lead for the practice, reporting to the partner physicians. You will manage a team of about 20 staff across the front desk, clinical support, therapy, imaging and billing, and you will own the day to day performance of the practice: scheduling, revenue cycle, credentialing, HR, vendors, technology and marketing. This is a hands on role for someone who likes solving problems as much as leading people.

Leadership and Operations

• Lead, hire, train and coach a team of about 20, including staff scheduling, timecards and performance reviews
• Run a biweekly business meeting with the partner physicians, give them a clear picture of the practice, and carry decisions through to completion
• Track practice KPIs and report progress to the partners each quarter
• Maintain the physician on call calendar and provider clinic schedules
• Onboard new physicians and providers from start to finish: clinic templates, IT setup, phones, payer enrollment and patient transitions

Revenue Cycle and Finance

• Oversee billing and accounts receivable in athenaOne, with a focus on reducing AR over 90 days and improving collections
• Pull and analyze reports on surgical volume, payer mix and AR aging to support ongoing operations
• Reconcile the monthly company credit card statement against vendor invoices and allocate expenses by physician
• Manage vendor relationships and supply spend across medical supply, DME, therapy supply and software vendors

Credentialing and Compliance

• Manage provider credentialing and payer enrollment, including Medicare (PECOS, 855 applications and reassignments) and commercial payers
• Keep the practice compliant with HIPAA, OSHA, and payer and regulatory requirements
• Maintain the employee manual, HR files and practice policies

Technology and Systems

• Serve as the practice administrator for our core systems: athenaOne (practice management and EHR), iScribe (AI documentation), MotionMD (DME and authorizations), ADP RUN (payroll), RingCentral (phones) and Microsoft 365
• Coordinate with our outside IT vendor on equipment, accounts and security

Growth and Marketing

• Own practice marketing, including Google Business Profile, local SEO, social media, paid search and print advertising
• Measure cost per new patient by channel and put the budget where it works

What We Are Looking For

• 5+ years of management experience in a medical practice, ideally surgical or orthopedic
• Strong working knowledge of medical billing, coding basics, AR management and payer rules
• Experience with provider credentialing and Medicare enrollment
• Hands on experience with athenaOne or a comparable practice management system; comfortable in Excel and building reports
• Proven ability to lead a team, handle HR matters fairly and build a positive workplace culture
• Organized, calm under pressure and able to manage many priorities at once
• Clear communicator with physicians, staff, patients and vendors

Nice to Have

• Bachelor's degree in healthcare administration, business or a related field
• CMPE, CPC or similar certification
• Experience in hand, orthopedic or ASC environments
• Experience with digital marketing or Google Ads

Schedule

Monday through Friday in our Dallas office. The office closes at 3:00 PM on Fridays.

Pay and Benefits

$60,000 to $75,000 per year. Health, dental, vision and life insurance, 401(k) with matching, and paid time off.

To Apply

Submit your resume and a short note about a practice problem you have fixed and how you measured the result.