Customer Service Associate I

Position Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. This Part time position offers an opportunity to work in a dynamic retail environment at Dollar Tree located at 1508 Montopolis Drive, Austin, Texas 78741-5268. Employment is at-will.

Key Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Perform other duties as assigned

Required Qualifications

• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of physical activities including frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Preferred Qualifications

• High school diploma or equivalent
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments

Benefits & Perks

In addition to comprehensive insurance coverage including medical, pharmacy, dental, and vision plans, we offer a wide variety of rewards to support your health, wealth, and mental well-being:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!