Junior Sales Development Representative, Agency Partnerships

Position Overview

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports everyone from growing independent shops to globally recognizable brands.

Built for Shopify and powered by advanced ecommerce integrations, Gorgias’s conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. This is a key role for our Agency Partner Specialist, where you will forge strong partnerships with leading agency partners in the e-commerce ecosystem to grow revenue. Please ensure your resume is attached in English for our team to review!

Key Responsibilities

• Help scale the Agency Partnerships channel by driving revenue through existing and newly identified agency partners.
• Drive Annual Recurring Revenue (ARR) through industry agency partners and relevant events.
• Be the face of the company at various events, meetups, and trade shows.
• Work closely with Account Managers to help close deals.
• Develop the partner program, processes, and documents to enable partners to become ambassadors and drive leads in the sales process.
• Constantly optimize the sales pipeline by leveraging data analysis at every step.
• Become a thought leader on ecommerce and activate new partners based in Europe.

Required Qualifications

• Fluent in two languages: English (required) and either French or German.
• Experience with sales or relationship building is helpful; a strong desire to launch a career in Partnerships.
• High-energy, growth-driven individual with a passion for scaling channels and driving revenue.
• Excellent influencing skills with trusted subject matter expertise.
• Previous experience in ecommerce or at a SaaS company is desirable.
• Comfortable working in an international environment with willingness to travel up to 25% of the time.
• A passion for learning and continuous improvement.

Benefits & Perks

• Compensation:Quarterly revenue quota (closed ARR) with monthly payouts.
• 5-week vacation plus 2 weeks RTT.
• Paid sick leave.
• 6 weeks full remote per year.
• Paid parental leave (16 weeks).
• 50% reimbursement for public transportation.
• Personal credit card to buy lunches (via Swile).
• Private health insurance provided (through Alan).
• Up to €700 to set up your home workstation.
• Up to €2000 per year for learning material and wellness support (includes €1500 for learning materials and a €500 wellness budget).
• Quarterly online company-wide summits and annual offsite team retreats.