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  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="line-height:1.6; color:#333; margin:0 0 10px 0;">If you are looking for an IT position in Allen, there is now an <strong>Entry-Level Computer Support Assistant</strong> position available. Computer Support Assistants work at the Help Desk and are an integral part of the overall IT team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software while answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving concerns in a timely and professional manner. If you are a teamplayer, come see if you are a good fit for our team!</p>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Provide technical assistance and support related to computer systems, hardware, and software.</li>
    <li style="margin:8px 0;">Answer users' questions.</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions.</li>
    <li style="margin:8px 0;">Address system and user issues.</li>
    <li style="margin:8px 0;"><strong>Resolve issues in a timely and professional manner.</strong></li>
  </ul>
</section>

Entry Level IT Helpdesk Assistant

Job Description

Position Overview

Key Responsibilities

Required Skills