Entry-Level IT Helpdesk Support Specialist

Entry Level Technology Jobsover 1 year ago
Sanford, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you interested in an IT career? If you are looking for an IT position in Sanford, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are an integral part of the overall IT team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software, ensuring that users receive prompt and professional service.

Key Responsibilities

  • Provide technical assistance related to computer systems, hardware, and software.
  • Answer users' questions.
  • Train users on basic system and computer functions.
  • Address system and user issues.
  • Resolve issues promptly and professionally.

Required Skills

Computer Hardware
Customer Service
Help Desk Support
Software Troubleshooting
Team Collaboration
Technical Assistance