Entry-Level IT Helpdesk Support Assistant
Entry Level Technology Jobs9 months ago
Panama City, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? If you are looking for an IT position in Panama City, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are part of the overall IT team. As part of the Help Desk team, they provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a team player, consider joining our team to see if you are a good fit!
Key Responsibilities
- Answer users' questions regarding computer systems and software.
- Train users on basic system and computer functions.
- Address and troubleshoot system and user issues.
- Resolve technical issues in a timely and professional manner.
Required Skills
Basic computer systems knowledge
Technical assistance
Customer service
Help desk
Troubleshooting
IT support