CMA/Front Office

Welcome to Piedmont Healthcare!

We are seeking a highly motivated and organized individual to join our team as a Certified Medical Assistant (CMA) and Front Office staff member. As a CMA/Front Office team member, you will play a crucial role in providing exceptional patient care and ensuring smooth operations in our healthcare facility. We are looking for someone with a positive attitude, excellent communication skills, and a passion for helping others. If you have a CMA certification and previous experience in a medical office setting, we encourage you to apply. Join our team and make a difference in the lives of our patients every day.

Your Responsibilities

• Provide exceptional patient care: The Certified Medical Assistant (CMA) and Front Office staff member will be responsible for providing compassionate and high-quality care to patients. This includes assisting with medical procedures, taking vital signs, and addressing patient needs and concerns.
• Coordinate patient appointments: This individual will be responsible for scheduling and coordinating patient appointments, ensuring that they are seen in a timely and efficient manner. They will also be responsible for updating and maintaining patient records.
• Maintain a positive and welcoming environment: The CMA/Front Office team member will be responsible for creating a warm and welcoming atmosphere for patients, making them feel comfortable and at ease during their visit.
• Assist with administrative tasks: This individual will be responsible for completing administrative tasks such as answering phone calls, responding to emails, and managing patient paperwork. They will also assist with insurance verification and billing as needed.
• Ensure smooth operations: The CMA/Front Office staff member will play a crucial role in ensuring the smooth operation of the healthcare facility. This includes coordinating with other team members, maintaining inventory and supplies, and troubleshooting any issues that may arise.
• Uphold patient confidentiality: It is essential that the CMA/Front Office team member maintains patient confidentiality at all times and follows all HIPAA regulations.
• Collaborate with healthcare team: This individual will work closely with other healthcare professionals, including doctors, nurses, and support staff, to ensure the best possible patient care.
• Continuously improve processes: The CMA/Front Office team member will be responsible for identifying areas for improvement and making suggestions to enhance the patient experience and streamline operations.
• Stay updated on industry standards: The individual in this role will be expected to stay updated on industry standards and attend relevant trainings to maintain their CMA certification.
• Demonstrate a positive attitude: As a representative of Piedmont Healthcare, it is essential that the CMA/Front Office team member maintains a positive and professional attitude at all times.

Equal Opportunity Employer

Piedmont Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.