Manager, Technology Operations

Position Overview

Come join the Walmart Marketplace Payments & Financial Services team to build and scale Embedded Finance Products for domestic and international marketplace sellers. Our mission is to build trusted B2B payment experiences and financial services ecosystems that drive seller growth. As the product analytics and operations owner, you will develop strategy, launch product solutions for US and International Seller Wallets, and lead cross-functional teams across tech, UX, legal, compliance, and servicing as well as manage third‐party partnerships to deliver best-in-class products.

Key Responsibilities

• Product Leadership: Collaborate with UX, Product, and Tech teams to build differentiated fintech experiences.
• Payment Product Operations: Oversee money movement including pay-in and disbursement processes to ensure secure and accurate transactions, while analyzing transaction trends and seller behaviors.
• Performance Monitoring: Define and track KPIs, lead business reviews, and identify drivers to ensure product success.
• Data-Driven Decisions: Leverage seller feedback and analytics to continuously improve product features and servicing operations.
• Compliance and Tax: Coordinate with stakeholders to implement compliance and tax initiatives in a timely manner.

Required Qualifications

• Education: Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or a related area.
• Experience Required: Option 2: 5 years’ experience in project management, program management, program operations, or a related area.

Preferred Qualifications

• Qualifications: Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area; plus, a strong background in creating inclusive digital experiences, with knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Benefits & Perks

• Benefits: Competitive pay with performance-based bonus awards.
• Benefits: Health benefits including medical, vision, and dental coverage.
• Benefits: Financial benefits including 401(k), stock purchase plans, and company-paid life insurance.
• Benefits: Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave; with additional PTO/PPTO for vacation, holidays, and other purposes based on job classification and tenure.
• Benefits: Additional perks such as short-term and long-term disability, company discounts, Military Leave Pay, and adoption/surrogacy expense reimbursement.
• Benefits: Education benefits through the Live Better U program covering tuition, books, and fees.
• Salary: Sunnyvale, California US-11807: $104,000.00 - $202,000.00 per year.
• Salary: Bellevue, Washington US-11663: $96,000.00 - $186,000.00 per year.
• Salary: Bentonville, Arkansas US-09401: $80,000.00 - $155,000.00 per year.
• Compensation: Additional annual or quarterly performance bonuses and, for certain positions, stock options.
• Location: Primary: 815 Eleventh Ave, Sunnyvale, CA 94089-4731, United States of America.