Wireless Tower Tech

IdeaTek2 months ago
Wichita, KS, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

We're small-town techies and Kansans at heart, committed to helping our communities thrive through fast, reliable internet. At IdeaTek, a growing telecommunications company dedicated to bringing broadband to underserved areas, we built our business to serve local communities. In this role as a Wireless Tower Technician, you will perform pre-install inspections, install and maintain wireless equipment, and climb towers to support both new and existing builds—all while providing exceptional customer service and adhering to strict safety standards.

Location: Sedgwick or Butler Counties, with a home base at our Wichita office/warehouse where equipment is picked up as needed.

Key Responsibilities

  • Perform pre-install inspections, installation, testing, and maintenance on wireless towers, including climbing to install and repair equipment for new and existing builds.
  • Deliver a positive in-home and business customer experience by clearly communicating technical information during installations and service calls.
  • Support end-to-end delivery of wireless internet services, including installations, troubleshooting, and repairs at customer locations.
  • Follow all company safety policies, OSHA regulations, and industry standards to maintain a safe work environment.
  • Work effectively both independently and as part of a team, demonstrating urgency, accountability, and follow-through.
  • Build and expand technical knowledge of wireless and fiber network infrastructure.

Required Qualifications

  • Minimum of 2 years of relevant work experience (tower related utility work, construction, lineman, maintenance, etc).
  • Must possess and maintain a Valid Driver's License with a clean driving record.
  • Ability to obtain and maintain tower climbing certification within the first month of employment.
  • Ability to get a Class A CDL within the first 3 months of employment.
  • Comfortable working outdoors in various weather conditions.
  • Willingness to participate in an on-call rotation, including nights, weekends, and holidays, to ensure network reliability.
  • Ability to travel within Kansas for overnight stays approximately once a month.
  • Experience or ability to learn to work on underground and aerial plants, including climbing ladders and operating bucket trucks.
  • Physical ability to climb towers up to 500 feet and lift/carry up to 70 lbs of equipment.
  • Commitment to following all company safety policies and OSHA requirements.

Preferred Qualifications

  • Prior experience in the telecommunications industry.
  • Previous tower climbing and rigging experience.
  • Eager to learn and continuously develop your skills and knowledge.
  • Self-motivated with a strong sense of urgency and the ability to see tasks through to completion.
  • Capable of working independently while also contributing positively to a team.
  • High level of attention to detail to ensure quality and accuracy.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced environment with changing priorities.
  • Strong troubleshooting skills with a focus on effective problem-solving.

Benefits & Perks

  • Salary: Commensurate with experience
  • Competitive pay
  • Medical, dental, vision, life, and 401(k) with match
  • Free coaching and counseling for employees and families
  • Free internet service (if available) or internet reimbursement
  • Tuition reimbursement for personal and professional growth
  • Community engagement opportunities
  • A culture that values results, effort, and integrity

Required Skills

tower climbing
troubleshooting
telecommunications
safety compliance
wireless installation
customer service
maintenance