Wireless Tower Tech
IdeaTek2 months ago
Wichita, KS, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
We're small-town techies and Kansans at heart, committed to helping our communities thrive through fast, reliable internet. At IdeaTek, a growing telecommunications company dedicated to bringing broadband to underserved areas, we built our business to serve local communities. In this role as a Wireless Tower Technician, you will perform pre-install inspections, install and maintain wireless equipment, and climb towers to support both new and existing builds—all while providing exceptional customer service and adhering to strict safety standards.
Location: Sedgwick or Butler Counties, with a home base at our Wichita office/warehouse where equipment is picked up as needed.
Key Responsibilities
- Perform pre-install inspections, installation, testing, and maintenance on wireless towers, including climbing to install and repair equipment for new and existing builds.
- Deliver a positive in-home and business customer experience by clearly communicating technical information during installations and service calls.
- Support end-to-end delivery of wireless internet services, including installations, troubleshooting, and repairs at customer locations.
- Follow all company safety policies, OSHA regulations, and industry standards to maintain a safe work environment.
- Work effectively both independently and as part of a team, demonstrating urgency, accountability, and follow-through.
- Build and expand technical knowledge of wireless and fiber network infrastructure.
Required Qualifications
- Minimum of 2 years of relevant work experience (tower related utility work, construction, lineman, maintenance, etc).
- Must possess and maintain a Valid Driver's License with a clean driving record.
- Ability to obtain and maintain tower climbing certification within the first month of employment.
- Ability to get a Class A CDL within the first 3 months of employment.
- Comfortable working outdoors in various weather conditions.
- Willingness to participate in an on-call rotation, including nights, weekends, and holidays, to ensure network reliability.
- Ability to travel within Kansas for overnight stays approximately once a month.
- Experience or ability to learn to work on underground and aerial plants, including climbing ladders and operating bucket trucks.
- Physical ability to climb towers up to 500 feet and lift/carry up to 70 lbs of equipment.
- Commitment to following all company safety policies and OSHA requirements.
Preferred Qualifications
- Prior experience in the telecommunications industry.
- Previous tower climbing and rigging experience.
- Eager to learn and continuously develop your skills and knowledge.
- Self-motivated with a strong sense of urgency and the ability to see tasks through to completion.
- Capable of working independently while also contributing positively to a team.
- High level of attention to detail to ensure quality and accuracy.
- Excellent verbal and written communication skills.
- Ability to thrive in a fast-paced environment with changing priorities.
- Strong troubleshooting skills with a focus on effective problem-solving.
Benefits & Perks
- Salary: Commensurate with experience
- Competitive pay
- Medical, dental, vision, life, and 401(k) with match
- Free coaching and counseling for employees and families
- Free internet service (if available) or internet reimbursement
- Tuition reimbursement for personal and professional growth
- Community engagement opportunities
- A culture that values results, effort, and integrity
Required Skills
tower climbing
troubleshooting
telecommunications
safety compliance
wireless installation
customer service
maintenance