Registered Medical Assistant

Job Title: Medical Assistant (Phlebotomy)

Location: Emmett Family Medicine & DPC

Reports To: Clinical Supervisor / Practice Manager

Position Summary:

The Medical Assistant (Phlebotomy) supports clinical operations by providing direct patient care, assisting providers, and performing venipuncture and other specimen collection procedures. This role ensures high-quality, efficient, and compassionate care while maintaining compliance with clinical protocols, safety standards, and regulatory requirements.

Key Responsibilities:

• Perform venipuncture and capillary blood collection for laboratory testing in accordance with established protocols
• Prepare, label, and process specimens accurately for transport and laboratory submission
• Assist providers with patient examinations, procedures, and clinical treatments
• Obtain and document patient vital signs, medical histories, and relevant clinical information
• Administer injections and perform basic clinical procedures as directed by provider and within scope of practice
• Maintain patient flow by preparing exam rooms, stocking supplies, and ensuring readiness for clinical visits
• Provide patient education regarding procedures, specimen collection, and follow-up instructions as directed
• Maintain accurate and timely documentation in the electronic medical record (EMR)
• Ensure compliance with infection control, OSHA, CLIA, and HIPAA standards
• Manage and maintain phlebotomy and clinical supplies, ensuring proper storage and inventory levels
• Coordinate with laboratory services regarding specimen handling and results tracking
• Support front and back-office clinical operations as needed to ensure efficient workflow

Qualifications:

• High school diploma or equivalent required
• Completion of an accredited Medical Assistant program preferred
• Phlebotomy training or demonstrated competency in venipuncture required
• Current Basic Life Support (BLS) certification preferred
• Minimum 1 year of clinical experience preferred (primary care or outpatient setting a plus)

Skills and Competencies:

• Strong venipuncture and specimen collection skills
• Excellent patient communication and interpersonal skills
• High attention to detail and accuracy in documentation and labeling
• Ability to multitask in a fast-paced clinical environment
• Professional demeanor and commitment to patient-centered care
• Strong organizational and time management skills

Physical Requirements:

• Ability to stand, walk, and remain on feet for extended periods
• Ability to lift and move up to 25 pounds
• Frequent use of hands for clinical procedures, documentation, and equipment handling