Certified Medical Assistant II

Position Overview

Joining AdventHealth means being part of a community that values the wholeness of each person – body, mind, and spirit. In this role, you will delegate duties to office staff, manage daily operational issues, and ensure compliance with quality, regulatory, billing, and customer service standards while delivering direct patient care and supporting relationship-based care. You will also contribute to training sessions, maintain clinical protocols, and collaborate with healthcare teams to implement best practices.

Key Responsibilities

• Delegate duties to office staff and manage clinic operational issues.
• Ensure adherence to quality, regulatory, billing, and customer service standards.
• Serve as the point of contact for daily clinic operations, resolving or escalating issues as needed.
• Conduct training sessions and review patient care protocols, ensuring compliance with infection prevention guidelines.
• Monitor physician schedules and organize patient care to ensure timely visits.
• Room patients, take vital signs, and document patient history and allergies following nursing protocols.
• Assist physicians with examinations and procedures, maintaining open communication for quality care.
• Administer medications independently and audit ordered tests to ensure timely follow-up of results.
• Manage nursing supplies and equipment functionality, reporting any needs to leadership.

Required Qualifications

• High School Graduate or Equivalent
• Basic Life Support - CPR Certification (BLS) – RQI Resuscitation Quality Improvement
• Certified Clinical Medical Assistant (CCMA)
• Certified Medical Assistant (CMA)
• Clinical Medical Assistant Certification (CMAC)
• National Certified Medical Assistant (NCMA)
• Nationally Registered Certified Medical Assistant (NRCMA)
• Registered Medical Assistant (RMA)

Benefits & Perks

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Compensation

Pay Range: $17.11 - $29.02