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Operations and Marketing Coordinator

Michigan Golf Course Association (MGCA)8 months ago
East Lansing, MI, United States
Hybrid
Full-time
Junior Level (1-3 years)
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Job Description

Responsibilities

  • Support daily operations and administrative functions across the association
  • Maintain accurate member, event, and payment records using the Association Management System (AMS)
  • Serve as a professional point of contact for members via phone and email
  • Process checks and credit card payments; prepare bank deposits
  • Enter and reconcile transactions in QuickBooks Online
  • Assist with board and association meeting preparation; take meeting minutes as needed
  • Support planning and execution of MGCA events, including on-site event support
  • Perform general office duties including mailings, ordering supplies, filing, and light office organization

Requirements

  • High School Diploma
  • At least 2 years of administrative, operations, or office support experience
  • Experience working in an association, nonprofit, or membership-based organization
  • 1–3 years of experience in a marketing, communications, or coordination role
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Excellent communication and customer service skills
  • Ability to manage multiple priorities independently

Preferred

  • Familiarity with association management systems (AMS)
  • Experience with email marketing platforms (Mailchimp, Constant Contact)
  • Familiarity with social media management tools and analytics
  • Basic design experience using Canva, Adobe Creative Suite, or similar tools

Benefits

  • Medical-Contribution
  • Life and Disability Insurance
  • Retirement Contribution
  • Flexible PTO, Vacation Time
  • Equal Employment Opportunity

Required Skills

Association Management System (AMS)
Written and verbal communication
Basic design (Canva, Adobe Creative Suite)
Organizational skills
Customer service
Social Media Management
Event planning
Attention to detail
Email Marketing (Mailchimp, Constant Contact)
QuickBooks Online