Systems Administrator II/III

This posting will remain open until filled.

San Luis Obispo (SLO) County, Information Technology Department

is looking for an experienced Systems Administrator (SA) to join the County’s Information Technology Business Systems and Applications division. The role will be to serve as a key contributor to the team that maintains the County’s GIS enterprise servers for storage, backup, and applications. We are looking for a seasoned GIS SA who will help maintain and continuously improve information technology services that are based on County-wide enterprise systems.

This is an opportunity to work with great people and technology, learn new skills through employer sponsored training, and to support the community in an environment that prioritizes a work-life balance.

The Department

San Luis Obispo County Information Technology Department (ITD) offers an exciting, fast-paced environment where exceptional performance is encouraged and rewarded. ITD consists of 84 staff within four (4) operational Divisions: Administration; Applications; Customer Service / Delivery; and Infrastructure. ITD resources are operated and maintained in a manner that supports high availability of services while minimizing risk of business interruption. ITD's focus is on developing a sustainable customer-focused technology environment that enhances and improves the quality of technology services used by County departments for the benefit of all San Luis Obispo County residents, businesses, and visitors.

This career opportunity provides candidates the exposure of working with all county departments; essentially 23 different industries. The County supports a hybrid work environment, provides a generous pension, and provides an outstanding community-oriented environment.

Our Community

Located halfway between Los Angeles and San Francisco, approximately 280,000 people call San Luis Obispo County home. Our County’s natural beauty includes beaches, lakes, mountains, wetlands, and oak-studded hills. It is home to California Polytechnic State University, Cuesta Community College, Hearst Castle, two historical missions, a commercial airport, and a Mediterranean-like climate. Residents rejuvenate themselves by enjoying the county's year-round farmers’ markets, wineries, public trails, and cultural events.

About the Position

The Systems Administrator will work in a multi-faceted support role that requires a broad range of technical and interpersonal skills. The primary area of responsibility focuses on maintaining an environment of multiple servers (both physical and virtual) that run the County’s GIS Esri implementation. A smaller area of responsibility includes end-user, PC, and other office automation support. As part of the Applications division pool of SA’s, this job requires the ability to help with other SA needs as required.

System Administrator Responsibilities

• Function as System Administrator for all GIS related processes, systems, and projects.
• Design, develop and manage the logical, detailed database design and maintenance of standards related to data entry and update to ensure quality assurance.
• Facilitate and oversee data automation.
• Implement data standards for GIS software systems applications.
• Maintains current knowledge of trends and developments in the geographic information systems field for application to responsibilities of the position.
• Adhere to county application and security policies, including but not limited to IT Security and GDPR Policies.
• Anything else that might reasonably be required of you to support the GIS team in meeting their objectives.

For a full job description please, click here. The ideal candidate will act as the overall system administrator for the GIS program. The system administrator maintains hardware, software, telecommunications, peripherals, and associated components. He or she should be familiar with GIS operations, how they differ from other IT systems, and how differences affect system usage and administration. Due to the interdependencies between GIS and non-GIS computer hardware systems, coordination with administrators of non-GIS systems is critical.

The Ideal Candidate will possess one or more of the following capabilities:

• Advance expertise in Esri suite of products.
• Knowledge of Python, database design, topology and structure.
• Microsoft Server administration (OS patching etc.), file and print services, and other related server products.
• SQL Server database administration including installation, configuration, optimization, backup, and replication.
• Install, troubleshoot and maintain automation hardware and software (servers and PCs).
• Working knowledge of Active Directory and Group Policy Management.
• Advanced understanding of PC's, PC hardware & software, current PC operating systems, PC cloning, and maintenance.
• Coordinate with departmental, County, and outside vendor staff at various levels.
• Document processes, procedures, and training documentation.

Systems Experience

the ideal candidate will have experience administrating and supporting a majority of:

• Microsoft Office 365 online E3 services including Exchange Online, Skype for Business, and OneDrive
• Microsoft SharePoint Online team sites, wiki sites, and intranet sites
• Microsoft Server 2019 operating system
• Microsoft Azure Cloud Computing servers and services
• Microsoft Active Directory and Active Directory Federated Services
• Microsoft SQL database administration and reporting
• Domain Naming System (DNS)
• Dynamic Host Configuration Protocol (DHCP) services
• VMware Workstation
• SolarWinds Server & Application Monitoring software

And will have experience:

• Planning, building, and designing enterprise data architecture in SQL or similar database environment
• Report writing and analyzing data using tools such as Microsoft Excel, Access, Power BI, Report Designer (SSRS), or other similar tools such as Splunk.

With:

• Excellent interpersonal, oral and written communication skills
• Ability to speak in front of groups
• Able to work with people of various technical backgrounds
• Able to “translate” obscure or abstract ideas into potential solutions
• A great attitude and a “get it done” mind set
• A strong sense of work ownership
• A high degree of self-motivation
• A desire to participate and learn new technology
• Strong analytical, problem-solving, and troubleshooting skills
• The ability to work independently and collaboratively

Minimum Qualifications:

Educational Standards

Systems Administrator II: Either

• A: Graduation from an accredited four-year college or university with a bachelor’s degree in computer science or a related field. (Job-related experience may substitute for the required education on a year-for-year basis).
• OR
• B: An associate’s degree or 60 semester units or 90 quarter units from an accredited college or university, or a certificate of completion from a job-related, accredited vocational institution. In addition, two years of experience installing and maintaining hardware and software systems.

Systems Administrator III: Either

• A: Graduation from an accredited four-year college or university with a bachelor’s degree in computer science or a related field. (Job-related experience may substitute for the required education on a year-for-year basis). In addition, two years of experience installing and maintaining hardware and software systems. (A post-graduate degree in a related filed may substitute for one year of the required experience).
• OR
• B: An associate’s degree or 60 semester units or 90 quarter units from an accredited college or university, or a certificate of completion from a job-related, accredited vocational institution. In addition, four years of experience installing and maintaining hardware and software systems.

Technical Certifications (optional)

– one or more of the following certifications, or similar, are a plus:

• MCSA Microsoft Certified Solutions Associate - Windows Server 2012, 2016, or Cloud Platform
• MCSA Microsoft Certified Solutions Associate – SQL Server
• MCSE Microsoft Certified Solutions Expert – Cloud Platform and Infrastructure
• MCSE Microsoft Certified Solutions Expert – SharePoint

This is an open continuous recruitment, however for first consideration apply by November 14, 2021.

Applications, including answers to supplemental questions, must be submitted online by the final filing date. To apply for this position, click "apply" at the top of this page. Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.

An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.

Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.

If you have questions or would like to discuss the opportunity further, please contact Human Resources at hr@co.slo.ca.us. Confidential inquiries are welcomed.

For further information regarding the County of San Luis Obispo, visit our website at www.slocounty.ca.gov.

Salary:

$81,057 - $114,961 annually; depending on experience/qualifications

Benefits:

The annual salary is supplemented by a generous benefit package which includes:

• Medical, Dental and Vision Insurance
• Participation in the San Luis Obispo County Pension Trust Retirement Fund
• Deferred Compensation Plan
• Flexible Spending Section 125 Plans
• Paid Personal, Sick and Vacation Days
• Paid Holidays
• Employee Assistance Program
• Staff Development and Education Allowance
• Post-employment Health Plan

Additional detail regarding benefits can be found here: http://www.slocounty.ca.gov/Departments/Human-Resources/Forms-Documents/BenefitS/Benefits-At-A-Glance-by-Bargaining-Unit/Bargaining-Unit-07-Operations-and-Staff-Management.aspx

Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call 805-781-5959 for assistance or e-mail hr@co.slo.ca.us for more information.