Customer Service Expert

Circle K Stores, Inc.8 months ago
Atlanta, GA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Summary of Customer Service Expert :

Explore the opportunity to become a Customer Service Expert with us, where challenges await, a fast-paced and enjoyable workplace beckons, and pathways for career advancement open up for you

Benefits of Customer Service Expert :

  • In addition to health, dental, and vision insurance, employees have access to life insurance and short-term and long-term disability plans as part of their benefits
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Team up with motivated and cheerful individuals to create a positive work environment
  • Task Variety
  • Paid Comprehensive Training
  • Opt for a 401K scheme that offers a competitive match from the employer for increased financial security
  • These accounts are designed to be flexible, offering a range of eligible expenses that can be covered, from prescription medications to medical supplies
  • Tuition Reimbursement

Responsibilities of Customer Service Expert :

  • Your duty involves extending a cordial greeting to individuals entering the establishment
  • Take charge of the register, offer shopping advice, and contribute to the food program as necessary.
  • There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
  • Establish a pattern of consistent and expected on-site presence.
  • Daily customer interactions will be a common occurrence, as you join forces with an enthusiastic team to efficiently handle daily responsibilities in the store

Qualifications of Customer Service Expert :

  • Merchandising wares to clientele
  • Providing excellent customer care encompasses delivering unparalleled support and service to clientele
  • Dialoguing and congenial communication
  • Engaging in a fast tempo with a sense of enjoyment
  • Collaborating within a group to achieve daily objectives
  • Brainstorming effective strategies for problem-solving
  • Pondering swiftly and suggesting ideas
  • Retail and customer service roles focus on catering to the needs and preferences of consumers
  • The duties in sales associate or cashier roles include aiding clients with their purchases and handling monetary transactions
  • Obtaining a high school diploma or its similar substitute is essential
  • Unearthing the ambition to thrive in your career development!
  • Enthusiastic about gaining new knowledge and enjoying oneself!

Physical Requirements of Customer Service Expert :

  • Competence in maintaining a standing position and/or engaging in walking activities for a total of 8 hours
  • Transport and elevate objects weighing up to 30 pounds from floor level to above the head for a total of 30 minutes per shift
  • Infrequently move and support weights of up to 60 pounds, lifting them to waist level from the ground when necessary
  • Apply a 20-pound force by moving your arms in a pushing or pulling action
  • Involve in bending at the waist while incorporating some twisting for up to one hour during each shift
  • Use hands to catch, access, and utilize items.
  • Engaging in this manual work necessitates the synchrony of hand and eye movements, potentially requiring the use of a ladder for storing and retrieving items or positioning and removing signage

The Company, Circle K

operates as an Equal Opportunity Employer that complies with the Americans with Disabilities Act (ADA) and all state and local disability legislation. Job applicants with disabilities may qualify for reasonable accommodations under the ADA and certain state or local laws, as long as these accommodations do not place an excessive burden on the Company. Individuals needing assistance with form completion or participating in the application process are encouraged to inform the Company's Human Resources Representative.

Required Skills

Effective communication
Product merchandising
Problem-solving
Team collaboration
Retail experience
Customer care
Cash handling