Cashier, Entertainment & Gaming

Position Overview

Located in Pigeon Forge, Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States. With a national portfolio of award‐winning venues and an innovative approach to guest experience, the company is recognized for its substantial growth and commitment to operational excellence. We are seeking a friendly, reliable, and guest‐oriented Front Desk Attendant. In this sales‐based role, you will provide outstanding service by assisting with ticket sales for attractions, arcade play cards, food, and drinks while ensuring a smooth and enjoyable experience for every visitor. Compensation: This position offers a very generous commission structure based on your ability to sell packages.

Key Responsibilities

• Greet and assist guests with a friendly and positive attitude.
• Provide clear and helpful information about attractions, hours of operation, special events, and promotions.
• Handle cash, credit, and debit card payments securely.
• Maintain a clean and organized work area.
• Answer guest questions and provide directions to various sections of the center.
• Collaborate with team members to ensure smooth operations, especially during peak hours or special events.
• Contribute to creating a fun and welcoming atmosphere for families and guests of all ages.

Required Qualifications

• Friendly, outgoing, and reliable with a passion for working with families and children.
• Strong communication skills and the ability to engage with guests of all ages.
• Basic math skills with the ability to handle cash, process transactions, and provide accurate change.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Comfortable using point-of-sale (POS) systems and digital ticketing platforms.
• Ability to work both independently and as part of a team.
• Ability to stand for long periods, lift up to 25 lbs, and perform bending, stooping, and reaching during regular tasks.

Benefits & Perks

• Compensation: Earn a very generous commission on every package sold.
• FUN work environment!
• Employee Discounts
• Complimentary Attraction Passes