Insurance Customer Service Representative (P&C License Preferred)

STATE FARM INSURANCE8 months ago
St. Louis, MO, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Property and Casualty license required. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative- State Farm Agent Team Member (Property/Casualty license required). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Work with clients to deliver risk management strategies that fit their risk profiles
  • Answer customer inquiries promptly and professionally
  • Troubleshoot customer complaints and service issues
  • Recording customer information accurately
  • Follow up with customers to ensure resolution and satisfaction
  • Suggest ways to improve customer service and suggest potential products to customers.

As an Agent Team Member, you will receive...

Benefits

  • 401K
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)

Requirements

  • Excellent interpersonal skills
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (Required)

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

License/Certification:

  • Property and Casualty license: (Preferred)

Ability to Commute:

  • Location: St. Louis, MO 63141 (Preferred)

Work Location:

In person

Required Skills

Problem solving
Communication
Teamwork
Risk management
Detail oriented
Customer service
Interpersonal skills