G11/20 T11 A - Accounts Receivables Specialist

Position Overview

Position: Accounts Receivables Specialist

Real opportunities. Real impact. Your career, redefined.

At Oceans, we help the best and brightest of Sri Lanka take advantage of opportunities that otherwise wouldn't be available to them while supporting entrepreneurs around the world. Our community – we call them Divers – goes deep to solve complex challenges, supporting bold ideas and expanding skills and careers.

We’re hiring an Accounts Receivables Specialist to partner with a rapidly growing CPG/wholesale brand selling into major mass-retail channels including Walmart, Target, and other big-box retailers. This role sits at the heart of retail finance operations, owning end-to-end A/R management from invoicing and EDI compliance to deductions, chargebacks, cash application, and retailer dispute recovery.

Location: Remote
Schedule: Split shift with time zone overlap; in-person training required during the first 90 days

You’ll collaborate closely with finance, operations, supply chain, sales, and 3PL teams, while receiving guidance from our Operations Manager to help you grow and succeed.

Key Responsibilities

• Own invoicing, EDI submissions, and cash application across mass-retail accounts.
• Maintain retailer compliance (810/820/850/852), ensuring documentation and workflows are audit-ready.
• Keep A/R aging clean by managing payment cadence and follow-ups.
• Maintain and refine SOPs, checklists, and compliance workflows.
• Manage daily work inside RetailLink and Target POL; investigate shortages, compliance penalties, and shipping discrepancies.
• Prepare evidence packets and file and track disputes through resolution, identifying recurring deduction patterns and collaborating cross-functionally to prevent repeat issues.
• Reconcile POs, ASNs, receipts, BOLs, and shipping confirmations; collaborate with supply chain and 3PL partners to resolve discrepancies.
• Maintain and present DSO, aging dashboards, deduction logs, and recovery rates while tracking risk drivers and retailer-specific variance patterns.
• Work with Operations, Sales, Supply Chain, and Compliance teams to prevent chargebacks and support revenue assurance during month-end.
• Operate daily within retailer portals and EDI systems, using ERP and internal reporting tools to manage transactions and compliance.
• Recommend process improvements and automation opportunities.

Required Qualifications

• Experience Required: 3+ years in Accounts Receivable within CPG or wholesale selling into mass retail.
• Retail Expertise: Hands-on experience with Walmart and Target deduction management (non-negotiable).
• EDI Knowledge: Strong command of retail transactions (810/820/850/852).
• Cash Application: Proven experience applying payments, resolving short-pays, and managing aging.
• Reconciliation: Ability to accurately match POs, ASNs, BOLs, and receipts.
• Communication: Strong written and verbal English skills with a proactive approach.
• Cross-Functional Skills: Experience collaborating with supply chain, 3PL, operations, and sales teams.
• Mindset: Persistent, analytical, detail-oriented, and calm under pressure.

Preferred Qualifications

• Familiarity with OTIF, routing guides, and ASN requirements.
• Experience with ERP systems, SPS Commerce, NuOrder, or EDI platforms.
• Experience presenting A/R metrics and insights.