Director, Security Operations

Position Overview

Hiring near our Irving, TX Center of Excellence with a flexible environment. Join a world‐class team at Gartner IT where creative digital solutions power our colleagues and clients. In this role, you will support Gartner’s growing Security Operations team by leading day‐to‐day operations, protecting against, detecting and responding to security threats, and driving operational excellence in our SOC. As the Director, Security Operations, you will direct technical responses to security events and mentor your team while safeguarding Gartner’s network and intellectual property.

Key Responsibilities

• Drive operational excellence of a geographically dispersed Security Operations team.
• Serve as the Incident Commander during the incident response process.
• Continuously seek opportunities to improve the team’s ability to respond effectively to security incidents.
• Collaborate with key business stakeholders to detect, respond to, and remediate security issues.
• Provide mentorship, guidance, and technical expertise to team members.
• Drive automation initiatives to enhance analyst capabilities and streamline workflows.
• Develop cutting‐edge detection content aligned with industry frameworks.
• Ensure smooth handover of alerts and incidents across different geographic locations.

Required Qualifications

• Bachelor’s in Computer Science, Information Security, Engineering, or 6+ years of experience in Information Security.
• Previous experience leading a SOC, Hunt, and/or Incident Response Team or progressive growth in responsibilities within a SOC environment.
• Demonstrated ability to prioritize and analyze security events with swift decision-making for effective responses.
• Expertise in conducting and driving cybersecurity incident analysis and investigations.
• Experience articulating technical findings and creating detailed incident reports.
• Extensive experience with security tools such as SIEM, EDR, web proxy, and email security tools.
• Proven track record of driving security projects from requirements gathering to successful completion.
• Ability to mentor, motivate, and lead a team towards operational excellence.
• Passion for security and solving the challenges of tomorrow.

Preferred Qualifications

• Servant leader mindset with the ability to see the big picture while managing daily operations.
• Comfortable both delegating responsibilities and "rolling up your sleeves" when needed.
• Passion for coaching, mentoring, and developing team members.
• Strong team player with an innovation mindset focused on process efficiency and automation.
• Certifications such as CISSP, GCIH, GCFA or equivalent are a plus.
• Cloud experience (AWS, Azure, GCP) and familiarity with scripting/programming (Python, PowerShell, Bash).

Benefits & Perks

• Competitive Compensation – Base salary range of 120,000 USD - 167,000 USD plus annual bonus or role‐based uncapped sales incentive plan.
• Limitless growth and learning opportunities with ongoing mentorship and apprenticeship, leadership courses, and certification programs.
• Collaborative, positive and diverse culture – join a team of professionals driven to make an impact.
• Flexibility of working from home combined with the energy of dynamic office collaboration.
• Generous PTO – 20+ PTO days plus holidays and floating holidays in your first year.
• Extensive medical, dental, and vision insurance plans.
• 401K with corporate match and immediate vesting opportunities.
• Health-and-wellness allowances, parental leave, tuition reimbursement, Employee Stock Purchase Plan, and more.