Account Executive; MedInsight

Milliman, Inc10 months ago
St. Louis, MO, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Position: Account Executive (Med Insight) – Location: St. Louis. Med Insight is one of the healthcare industry's most trusted solutions for healthcare intelligence, empowering easy, data-driven decision-making. Over 300 leading healthcare organizations rely on Med Insight analytic solutions for healthcare cost and care management. In this key client-facing role, you will drive client retention and revenue growth by building strong, strategic relationships, ensuring renewals, and expanding the use of Med Insight solutions.

Key Responsibilities

  • Maintain a 95%+ client retention rate through proactive engagement and renewal management.
  • Generate additional revenue from existing clients through upselling and cross-selling Med Insight and Milliman solutions.
  • Expand the use of Med Insight products within client organizations.
  • Lead strategic planning discussions with client executives to align Med Insight offerings with client priorities.
  • Own the end-to-end account management process for assigned clients, including renewals, expansion opportunities, and overall satisfaction.
  • Develop and execute strategic account plans that drive retention and revenue growth.
  • Build and maintain strong relationships with key client stakeholders, acting as a trusted advisor and primary point of contact.
  • Identify and pursue upsell and cross-sell opportunities to expand Med Insight's footprint within existing accounts.
  • Lead renewal negotiations and ensure timely completion of contracts and documentation.
  • Deliver client presentations and facilitate strategic planning sessions to align Med Insight solutions with client objectives.
  • Collaborate with internal teams to ensure smooth onboarding, training, and ongoing support for clients.
  • Monitor account health, usage metrics, and engagement to proactively address risks and identify opportunities.
  • Maintain accurate records in CRM systems and ensure compliance with internal processes.
  • Support billing and invoicing accuracy by coordinating with Finance and resolving any account-related issues.

Compensation & Location

  • Base salary range: $78,800 - $145,130.
  • For candidates residing in Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia, the salary range is $90,620 - $145,130.
  • For all other locations, the salary range is $78,800 - $126,200.
  • This role can be located remotely within the United States.
  • Job posting expected to close on February 27, 2026.

Preferred Qualifications

  • Bachelor's degree in business, healthcare, or a related field.
  • 5+ years of experience in account management, client success, or sales, ideally in healthcare or SaaS.
  • Proven ability to manage renewals and drive revenue growth within existing accounts.
  • Strong relationship-building, negotiation, and communication skills.
  • Highly organized with excellent project management capabilities.
  • Proficiency in CRM systems (Salesforce experience a plus) and Microsoft Office Suite.
  • Availability to travel up to 25% as needed.

Benefits & Perks

  • Join an innovative, high-growth company with a solid industry track record.
  • Bring your expertise and ideas to directly impact and help build the next generation of Med Insight products and solutions.
  • Enjoy significant visibility in your work and be recognized for your wins.
  • Work for a company that values your wellbeing and professional development.

Required Skills

Sales
Strategic Planning
SaaS
Client Success
Account Management
Healthcare Expertise
Negotiation
CRM Systems
Relationship Building